Privacy Policy
Welcome to BackwaterTrip.com!
Thank you for choosing BackwaterTrip.com, a travel booking platform operated by Eightgrid.AI Technologies Pvt Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website.
Information We Collect
When you use our website and services, we may collect the following types of information:
- Personal information: We may collect personal information such as your name, email address, phone number, and billing address when you create an account or make a booking.
- Payment information: When you make a booking, we may collect payment information such as credit card details or other payment methods.
- Booking details: We collect information related to your bookings, including travel dates, destination, and preferences.
- Communication: We may collect information when you contact our customer support team or communicate with us through email or other channels.
- Log data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and website interactions.
- Cookies and similar technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and personalize content and ads.
How We Use Your Information
We may use the information we collect for the following purposes:
- Provide and improve our services: We use your information to facilitate bookings, personalize your experience, and improve our website and services.
- Communication: We may use your information to communicate with you about your bookings, provide updates, and respond to your inquiries.
- Analytics and research: We analyze usage patterns and collect statistical information to understand how our website is used and make informed business decisions.
- Marketing and advertising: With your consent, we may send you promotional offers, newsletters, or other marketing communications.
- Legal obligations: We may use your information to comply with legal obligations, enforce our Terms of Service, and protect our rights and interests.
Information Sharing and Disclosure
We may share your information with the following parties:
- Service providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, and providing customer support.
- Business partners: We may share your information with our business partners to offer integrated services or promotional offers.
- Legal requirements: We may disclose your information in response to legal processes, court orders, or to comply with applicable laws and regulations.
- Aggregate data: We may share anonymized and aggregated data for analytical and research purposes.
Data Security
We implement appropriate security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites.
Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting a prominent notice on our website or sending a direct communication.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact our Privacy Officer at privacy@backwatertrip.com.
Effective Date: 15 July 2023